Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Help! How do I prevent Firefox crashing on opening? - Crash Reporter "Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts"

  • 1 antwurd
  • 6 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan knorretje

mas12779
mas12779
more options

I have tried to:

  • reinstall Firefox
  • completed various spyware and virus checks
  • ensured windows is up to date etc

See example few crash ID's below

I have tried to: * reinstall Firefox * completed various spyware and virus checks * ensured windows is up to date etc See example few crash ID's below

Alle antwurden (1)

knorretje
knorretje
more options

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-35b1826b-9d53-4c7f-a658-b155b2111108
Firefox 7.0.1 Crash Report [@ _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**) ]
This is caused by Trusteer Rapport. Try to disable it and see if that stops the crashing.
You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport
You can ask their helpdesk when an updated version of their product will be made available or, if you don't need this software, uninstall it.
http://www.trusteer.com/support/en/report-problem
According to the user in question 892517 Trusteer is aware of the problem and working on a fix.
See also Bug 699776 - crash in nsXPTCStubBase::QueryInterface involving RapportTanzan7.dll or RapportTanzan8.dll in the stack.