Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I have tried to download firefox 3 times and each time it says the download is complete after 7MB, and when I try to install I get "file is corrupt", what is going on?

  • 1 antwurd
  • 2 hawwe dit probleem
  • 6 werjeftes
  • Lêste antwurd fan cor-el

SueP2545
SueP2545
more options

I just reinstalled Windows 7 and my Norton 360. There is nothing else installed on the computer. I was using IE 8. When I ask to download the file, it says it is 13+ MB, but when it finishes I get only 7+MB of the file.

I just reinstalled Windows 7 and my Norton 360. There is nothing else installed on the computer. I was using IE 8. When I ask to download the file, it says it is 13+ MB, but when it finishes I get only 7+MB of the file.

Alle antwurden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"