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How do I upgrade from Firefox 3.0.1 to 3.6 on a PC with Windows 2000 and Panda Internet Security?

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Since version 3.0.1, no version of Firefox loads and allows access to the Firefox Start page. The start page will not load. If I disable Panda IS when I load a newer version than 3.0.1, the reaction is worse - but it still won't load. Re-loading version 3.0.1 gets me right back in business (it loads perfectly) but now I am unprotected running that version. I tried posting this question earlier, but it never showed in the posted queries list. When I did it today, it said the question had been asked before, but I had to sign in to this thing to go further (no response to the 'previously asked question' provided.) Now can I see the answer?

please advise.

Since version 3.0.1, no version of Firefox loads and allows access to the Firefox Start page. The start page will not load. If I disable Panda IS when I load a newer version than 3.0.1, the reaction is worse - but it still won't load. Re-loading version 3.0.1 gets me right back in business (it loads perfectly) but now I am unprotected running that version. I tried posting this question earlier, but it never showed in the posted queries list. When I did it today, it said the question had been asked before, but I had to sign in to this thing to go further (no response to the 'previously asked question' provided.) Now can I see the answer? please advise.

Alle antwurden (4)

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Oh, sorry for the bad experience. I will answer your question in next reply.

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Please try to uninstall Firefox 3.0 and download Firefox 3.6 directly and install it.

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I did this with the Windows de-installer and it did not work. Is there something more I need to do? Does Mozilla have a program for removing its software that is more complete?

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Can you kindly please try the latest beta of Firefox 4. The Beta requires 256 MB RAM for optimum performance and an Intel 800 MHz processor.