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Thunderbirds asks for password for removed account in continuous loop

  • 6 antwurd
  • 0 hawwe dit probleem
  • 12 werjeftes
  • Lêste antwurd fan Sara Zavaree

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Thunderbird keeps asking me for the password of an email account every time I restart it. The account was removed from Thunderbird several months ago. Even when the account is set up again, it asks for the password in a continuous loop. The email account itself cannot be deleted or the password changed as it is used by multiple parties.

I have tried sevaral things and it seriously is driving me crazy...

Thunderbird keeps asking me for the password of an email account every time I restart it. The account was removed from Thunderbird several months ago. Even when the account is set up again, it asks for the password in a continuous loop. The email account itself cannot be deleted or the password changed as it is used by multiple parties. I have tried sevaral things and it seriously is driving me crazy...

Alle antwurden (6)

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I am confused. You say the account was removed, yet you state that the account can't be deleted. If thunderbird is still prompting for the password, then something is still there, possibly a calendar?

Behelpsum?

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Hi, thanks for the reply.

I removed the account from thunderbird. Long time before the password loop started. There is no connection left (no calender nor else).

I just mentioned that I cannot delete the email adress itself if this was going to be one of the proposed solutions. This email adress is being used by other people.

Behelpsum?

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Just a thought: click account setting, and scroll down left side to 'Outgoing Servers SMTP' and see if there is a server there for the deleted account.

Behelpsum?

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Hi, Yes, there is. I use another email address from the same email provider.

I just removed the second server but the loop continues.

Bewurke troch Sara Zavaree op

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If the account authentication is set to oauth, you may also need to delete the oauth tokens in password manager.

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Hi, the account is completely removed from thunderbird but there is still the password loop.

Bevor the removal, the authentification method was not set to "oauth" but to "password, normal".

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In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.