synchronization problem
Hello! I have a serious problem. I lost access to my data because I changed my password, so my data is no longer synchronized. I reinstalled my Windows, and I forgot the old password I had on that Windows. As I reinstalled, I decided to change the password because I didn't remember it, but after that I found out that synchronization doesn't work. Please help me, I had very important bookmarks that were there. Thanks in advance!
Alle antwurden (4)
Sorry to hear about this problem. Did your Windows Reset/Refresh create a folder named
C:\Windows.old
That's a temporary folder for your data if you asked Windows to save it in that process.
If you do see that folder:
Set Windows to show hidden files and folders -- this Microsoft article has the steps:
Then explore that folder up to this point (if it exists):
C:\Windows.old\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles\
If you find recent data there, please pause and we can suggest how to restore old bookmark backups.
Unfortunately, I did a completely clean install of windows and I don't have that folder. Is there any other way to restore my bookmarks?
Did you ever have another device connected to your Sync account that might still have a copy?
Unfortunately, mobile devices can't export lists of bookmarks, so it would be easier if another desktop/laptop had been connected -- in which case, do not connect to the new account until you backup/export the bookmarks on that system.
No I only had my one computer with firefox installed on it. I just didn't even know I would need confirmation on an already authorized device to sync the data
Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.