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Gmail has stopped downloading to Thunderbird

  • 3 antwurd
  • 1 hat dit probleem
  • 6 werjeftes
  • Lêste antwurd fan Mark Servian

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Kia Ora, my Gmail account has stopped downloading to Thunderbird.

I hadn't changed any settings before this happened. Have looked for solutions online, the one I saw here suggested changing the saved password in Thunderbird, which I have done, changing three gmail listings to my current gmail password.

The fix here also suggested deleting the current account, but I can't find that either.

Please advise.

Thanks Mark

Kia Ora, my Gmail account has stopped downloading to Thunderbird. I hadn't changed any settings before this happened. Have looked for solutions online, the one I saw here suggested changing the saved password in Thunderbird, which I have done, changing three gmail listings to my current gmail password. The fix here also suggested deleting the current account, but I can't find that either. Please advise. Thanks Mark

Alle antwurden (3)

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my Gmail account has stopped downloading to Thunderbird.

What error message do you get?

Also, please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button ≡, then select Help > More Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

Have looked for solutions online, the one I saw here suggested changing the saved password in Thunderbird

You cannot change your account password via Thunderbird. All you did was changing the password Thunderbird has remembered for your account. And this is only if you don't use OAuth2 authentication for your Gmail account, which may be your problem in the first place.

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Application Basics

   Name: Thunderbird
   Version: 115.11.1
   Build ID: 20240528060252
   Distribution ID:
   Update Channel: esr
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.11.1
   OS: Windows_NT 10.0 22621
   OS Theme:
   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 2
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 15.7 GB
   Disk Space Available: 295 GB
 Mail and News Accounts
   account1:
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     OUTGOING: , mailx.freeparking.co.nz:587, 0, 3, true
   account2:
     INCOMING: account2, , (none) Local Folders, 0, 3
   account3:
     INCOMING: account3, , (imap) imap.gmail.com:993, 3, OAuth2
     OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true
 Libraries
     Library
     Status
     Expected minimum version
     Version in use
     Path
     RNP (OpenPGP)
     OK
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     0.17.0+PR2073.MZLA.115.11.1
     C:\Program Files\Mozilla Thunderbird\rnp.dll
 Calendar Settings
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     Event Supported:
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 Crash Reports for the Last 3 Days
 Remote Processes
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     GPU: 1
 Add-ons
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     Type
     Version
     Enabled
     ID
       Amazon.com
       extension
       1.1
       true
       [email protected]
       Bing
       extension
       1.0
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       [email protected]
       DuckDuckGo
       extension
       1.0
       true
       [email protected]
       Google
       extension
       1.0
       true
       [email protected]
       Wikipedia (en)
       extension
       1.0
       true
       [email protected]
 Security Software
   Type: Name
     Antivirus: Norton 360
     Antispyware:
     Firewall: Norton 360
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Graphics

     Features
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     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (Intel)

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     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (Intel)

EGL_VERSION: 1.5 (ANGLE 2.1.19736 git hash: fa03ab3adeaf) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config