Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Upgrade to 102.2.2 broke Thunderbird

  • 1 antwurd
  • 0 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan kirk2892

more options

The automatic update to 102.2.2 happened on the last reboot.

When it opened, Thunderbird shows me a screen with an octopus that says "Set Up Your Existing Email Address". All my information is gone or appears to be gone.

Under Help-troubleshooting-about profiles, it shows the correct profile folder. When I open the folder, all the stuff looks like it is there.

I made a new profile and copied all the stuff over, but that didn't work. What else can I do?

The automatic update to 102.2.2 happened on the last reboot. When it opened, Thunderbird shows me a screen with an octopus that says "Set Up Your Existing Email Address". All my information is gone or appears to be gone. Under Help-troubleshooting-about profiles, it shows the correct profile folder. When I open the folder, all the stuff looks like it is there. I made a new profile and copied all the stuff over, but that didn't work. What else can I do?

Keazen oplossing

Well... No thanks for any help here. I figured out how to fix it myself. I imagine one or two files were corrupt, but didn't know what to delete. My fix was far from elegant, but I am up and running.

I created a clean new profile, then copied all the files from a backup over that profile. Unfortunately those files were from July. (my automatic backup was not working correctly)

I was able to open Thunderbird and all the mail folders were back and my settings were back.

I then copied the "Mail" folder from the profile from my current non-working profile into the new profile.

Everything is working now.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (1)

more options

Keazen oplossing

Well... No thanks for any help here. I figured out how to fix it myself. I imagine one or two files were corrupt, but didn't know what to delete. My fix was far from elegant, but I am up and running.

I created a clean new profile, then copied all the files from a backup over that profile. Unfortunately those files were from July. (my automatic backup was not working correctly)

I was able to open Thunderbird and all the mail folders were back and my settings were back.

I then copied the "Mail" folder from the profile from my current non-working profile into the new profile.

Everything is working now.