Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Corrupted uninstall helper.exe

  • 1 antwurd
  • 0 hawwe dit probleem
  • 8 werjeftes
  • Lêste antwurd fan cor-el

ps67boy2
ps67boy2
more options

I rec'd a 'side by side error msg and cannot get into FF. All solutions were pointing me to Microsoft and I thought that was not the path I should be taking...besides it looked more complicated than my skill level could handle. When I went to uninstall then reinstall FF, using both Add & Remove Programs from the control panel as well as using the FF uninstall via the helper.exe file I got the message that the helper file was corrupted. How do I get through this bottleneck? IMPORTANT: my email [email protected] IS NO LONGER VALID. As I can't get into FF to correct it, please use [email-removed]. Thanks, Alan

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

I rec'd a '''side by side'' error msg and cannot get into FF. All solutions were pointing me to Microsoft and I thought that was not the path I should be taking...besides it looked more complicated than my skill level could handle. When I went to uninstall then reinstall FF, using both Add & Remove Programs from the control panel as well as using the FF uninstall via the helper.exe file I got the message that the helper file was corrupted. How do I get through this bottleneck? IMPORTANT: my email [email protected] IS NO LONGER VALID. As I can't get into FF to correct it, please use [email-removed]. Thanks, Alan <i>(email address removed by moderator; please do not post personal information on a public website; [https://support.mozilla.org/en-US/kb/mozilla-support-rules-guidelines Forum rules and guidelines])</i>

Bewurke troch cor-el op

Alle antwurden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by a corrupted or incomplete Visual C++ installation (multiple versions can be installed side-by-side; SxS) that is missing some runtime components (Redistributable Packages) that Firefox depends on (problem with an embedded manifest file that specifies a specific runtime version).

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.