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Sykje yn Support

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mail merge not working after recent update

  • 3 antwurd
  • 2 hawwe dit probleem
  • 37 werjeftes
  • Lêste antwurd fan Lampros

phoenix10
phoenix10
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We had a recent Thunderbird update today and our mail merge no longer works. We use a template with '{{email}}' in the 'To' field of the template and Thunderbird is trying to validate this as a valid address. I have tried a number of things without success. This is a critical part of our business and is used daily.

We had a recent Thunderbird update today and our mail merge no longer works. We use a template with ''''{{email}}'''' in the ''''To'''' field of the template and Thunderbird is trying to validate this as a valid address. I have tried a number of things without success. This is a critical part of our business and is used daily.

Keazen oplossing

Enter {{Emails}} and not {Email} then press enter to activate merge feature. See attached image

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Alle antwurden (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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I suggest you address support issues with the add-on to the add-on author whom I have found to be most helpful and responsive over the years.

See https://addons.thunderbird.net/en-us/thunderbird/addon/mail-merge/ for support options.

danny46
danny46
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looks like upgrading the plug-in addresses the issue

Bewurke troch danny46 op

Lampros
Lampros
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Keazen oplossing

Enter {{Emails}} and not {Email} then press enter to activate merge feature. See attached image