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Can't use Google Authenticator (Android) for Firefox Account's 2FA

  • 2 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan Rafal

Rafal
Rafal
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Hi,

As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I enter the visible code into the Enter security code input, I get "Incorrect security code" error (tooltip).

I can see Google Authenticator listed as a supported application, is this no longer valid?

I also tried typing the secret key into the app directly with the same results.

Thanks for help in advance.

Hi, As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled ''Firefox ($email)''). However, when I enter the visible code into the ''Enter security code'' input, I get "Incorrect security code" error (tooltip). I can see Google Authenticator listed as a supported application, is this no longer valid? I also tried typing the secret key into the app directly with the same results. Thanks for help in advance.

Alle antwurden (2)

PhredE
PhredE
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And for Microsoft's Authenticator for Android too, if anyone can help. 2FA is important for us all - especially when it's not SMS (long cracked). Microsoft Launcher, BTW, is an excellent interface addition to modern Android. A companion app to their Authenticator

Bewurke troch PhredE op

Rafal
Rafal Fraacheigener
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Have anybody from Mozilla looked into this issue? I guess not since I checked and none of the Android applications listed in the Secure your Mozilla account with two-step authentication work.

Bewurke troch Rafal op