Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Bookmarks have disappeared after Firefox update

  • 2 antwurd
  • 2 hawwe dit probleem
  • 88 werjeftes
  • Lêste antwurd fan ctfox001

more options

Firefox prompted me to update. I did. Then I only had two choices: exit or create a new profile, and since exit did nothing but close the program, I did the second thing. Now all of my bookmarks are gone - that I rely on for work. I need specific step-by-step instructions on how to get those back. I looked through several of the FAQs on this and none where helpful. I did not have a Firefox folder put on my desktop. Losing these bookmarks will be a major issue. Please help!

Firefox prompted me to update. I did. Then I only had two choices: exit or create a new profile, and since exit did nothing but close the program, I did the second thing. Now all of my bookmarks are gone - that I rely on for work. I need specific step-by-step instructions on how to get those back. I looked through several of the FAQs on this and none where helpful. I did not have a Firefox folder put on my desktop. Losing these bookmarks will be a major issue. Please help!

Keazen oplossing

Did you update to Firefox 85 as this version has been released today ?

Did you create a new profile or did you exit without creating a new profile ?

You can look at this article:

You can delete compatibility.ini in a profile folder if Firefox refuses to use this profile for some reason.

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>

"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (2)

more options

Keazen oplossing

Did you update to Firefox 85 as this version has been released today ?

Did you create a new profile or did you exit without creating a new profile ?

You can look at this article:

You can delete compatibility.ini in a profile folder if Firefox refuses to use this profile for some reason.

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>

"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.

more options

@cor-el Thank you so very much - the first article helped to solve the issue. I appreciate the quick response!