We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I cannot get firefox homepage to call up my gmail account.

  • 3 antwurd
  • 1 hat dit probleem
  • 10 werjeftes
  • Lêste antwurd fan garymunday

Wofford
Wofford
more options

just get a blank page. I cannot get firefox to get to google mail period. I've used my gmail page as a homepage for years, cannot any longer in the past couple of months

just get a blank page. I cannot get firefox to get to google mail period. I've used my gmail page as a homepage for years, cannot any longer in the past couple of months

Keazen oplossing

I have no idea what containers are. I have always been able to send/receive gmail on firefox until a week or so ago. Now, I can only do it in "private browsing." Why?

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (3)

Andrew
Andrew
  • Moderator
more options

Are you able to access your gmail account at all using Firefox?

What do you currently have set as your homepage?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you possibly using containers ?

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
garymunday
garymunday
more options

Keazen oplossing

I have no idea what containers are. I have always been able to send/receive gmail on firefox until a week or so ago. Now, I can only do it in "private browsing." Why?