We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I opened the Firefox browser today and I got a pop up saying I had to log in to the network to browse the internet.

  • 1 antwurd
  • 1 hat dit probleem
  • 10 werjeftes
  • Lêste antwurd fan WMagicModel

more options

I opened the Firefox browser today and I got this pop up saying I had to log in to the network to browse the internet. No webpage would opened #. Secure connection failed. The pop up go button opened some network portal web page and nothing else. I checked my control panel and found in my firewall that the connections for Firefox had been blocked. So I allowed the connections. In my Firefox browser I checked options - privacy and security- permissions - exceptions and found the same URL as the pop up "go" button/message had linked to. I cannot remember the name of this website. I deleted the exception. Then I reopened Firefox browser and I was able to connect to websites. Has this happened to anyone else ? What caused it and how did they turn of the rules for Firefox in my firewall ?

I opened the Firefox browser today and I got this pop up saying I had to log in to the network to browse the internet. No webpage would opened #. Secure connection failed. The pop up go button opened some network portal web page and nothing else. I checked my control panel and found in my firewall that the connections for Firefox had been blocked. So I allowed the connections. In my Firefox browser I checked options - privacy and security- permissions - exceptions and found the same URL as the pop up "go" button/message had linked to. I cannot remember the name of this website. I deleted the exception. Then I reopened Firefox browser and I was able to connect to websites. Has this happened to anyone else ? What caused it and how did they turn of the rules for Firefox in my firewall ?

Alle antwurden (1)

more options

Hi stephenkemmydesign,

If I am mistaken, it sounds like this issue could be related to malware.

I would advise against clicking on any pop-ups tricking you into downloading malicious software.

Have you experienced anything else leading up to this?

I would also go about updating Firefox and your Operating System to it's latest version and download Firefox from the official website.

See also : What is search hijacking? {link}

Troubleshoot and diagnose Firefox problems {link}

Troubleshoot Firefox issues caused by malware {link}