Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Can I delete my firefox account on here that's connected to support, so I can add my email together with this support account instead?

  • 9 antwurd
  • 1 hat dit probleem
  • 6 werjeftes
  • Lêste antwurd fan McCoy

more options

Can I delete the profile, I accidentally created with my Firefox account, so I can link my email with this one?

Can I delete the profile, I accidentally created with my Firefox account, so I can link my email with this one?

Alle antwurden (9)

more options

I tried deleting the account, but it says an error occurred, I want to keep this account, the username and history of it, do I just make a new sync account and delete my old one and that will delete the profile?

more options

Hi tomatoshadow2, are you saying that you want to change the email address on your Firefox Account, or you want to associate an old Support account with your current Firefox Account?

more options

I want to associate this older support account with my Firefox account, but I mistakenly signed in with my Firefox account, creating a support support account, that I want to delete, so I can use this one with my Firefox account.

more options

Hi tomatoshadow2, I think an admin will need to help you sort this out, I don't think I would trust deleting anything through the features on this site.

more options

Sounds good, how do I get in contact with someone to delete my other support profile?

more options

I added an "Admin" tag to the thread, but you also could post on the Contributor's forum:

https://support.mozilla.org/forums/contributors

more options

tomatoshadow2 said

Sounds good, how do I get in contact with someone to delete my other support profile?

Hi tomatoshadow2,

You could send a PM to this administrator :

https://support.mozilla.org/en-US/user/gguizzardi

more options

@McCoy

Thanks, I did.

more options

tomatoshadow2 said

@McCoy Thanks, I did.

Don't be disappointed though if they don't contact you right away, cause administrators (usually) don't work outside office hours .....