in heath page ff shows 8 extension but they are not visible in extensions page
hi in health page it shows 8 extensions but on extension page there are none shown..
Keazen oplossing
The Mozilla extensions now seem to be in the program folder:
32-bit Firefox on 64-bit Windows: C:\Program Files (x86)\Mozilla Firefox\browser\features
64-bit Firefox on 64-bit Windows: C:\Program Files\Mozilla Firefox\browser\features
The 8 .xpi files here match up with the "Features" section of the Troubleshooting Information page. As I said before, I suspect the Health Report is counting these Mozilla extensions in its total extensions count.
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Hmm, mine shows "25", which is a surprising amount.
We can get more information on the Troubleshooting Information page. Either:
- "3-bar" menu button > "?" button > Troubleshooting Information
- (menu bar) Help > Troubleshooting Information
- type or paste about:support in the address bar and press Enter
If you scroll down past the first one or two sections, you'll find these tables:
- Firefox Features - these are hidden extensions that Firefox uses for certain features (as the name implies). I have eight of these, and I assume they all count toward the total extensions on the Health Report.
- Extensions - this list should match the Extensions list on the Add-ons page. The ones that have "true" in the Enabled column count toward the total extensions on the Health Report. (I have 18 of these. Which is why a total of 25 instead of 26 is strange. Hmmm...)
Does that make (more) sense?
helllo
i have found troubleshooting page ..it automaticly adds "about:support" .it doesnt show any extensions..
Firefox Features
Name: Application Update Service Helper Version: 2.0 ID: [email protected]
Name: Click-to-Play staged rollout Version: 1.2 ID: [email protected]
Name: Firefox Screenshots Version: 10.12.0 ID: [email protected]
Name: Follow-on Search Telemetry Version: 0.9.1 ID: [email protected]
Name: Multi-process staged rollout Version: 2.0 ID: [email protected]
Name: Pocket Version: 1.0.5 ID: [email protected]
Name: Shield Recipe Client Version: 55.1 ID: [email protected]
Name: Web Compat Version: 1.1 ID: [email protected]
Extensions
regards
Thanks for checking that. Those "Firefox Features" are implemented using extensions, so that is where "8" is coming from.
somehow i dont believe that ...couse i know others have different number of extensions installed
If you have used a profile for a very long time then you may have accumulate a lot of these special system extensions. You can find these in the features folder in the Firefox profile folder. You can cleanup this folder to make Firefox re-download extensions for your current Firefox version.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - http://kb.mozillazine.org/Profile_folder_-_Firefox
hello yes about:support takes me to about:profiles and by opening "root directory" i found folder "extensions" and its empty ..health still shows 8 extensions
thnx all for help ..i hope we will soon find solution :)
Keazen oplossing
The Mozilla extensions now seem to be in the program folder:
32-bit Firefox on 64-bit Windows: C:\Program Files (x86)\Mozilla Firefox\browser\features
64-bit Firefox on 64-bit Windows: C:\Program Files\Mozilla Firefox\browser\features
The 8 .xpi files here match up with the "Features" section of the Troubleshooting Information page. As I said before, I suspect the Health Report is counting these Mozilla extensions in its total extensions count.
thank you
i checked it out and numbers are ok :) there was also extension folder in same directory as browser dir with one extension inside it..not user friendly name so i deleted it something like "23947823948798qweu009.xpi" ..thank you for all the help :)
Not need to worry about that file in the extensions folder.
- {972ce4c6-7e08-4474-a285-3208198ce6fd} default theme
This file is a placeholder for the builtin default theme, so deleting this file might cause problems. You can check this in about:addons appearance and ȟeck for errors in the Browser Console.
- "3-bar" menu button or Tools -> Web Developer