Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Awesome bar not showing any suggestions after update

  • 5 antwurd
  • 5 hawwe dit probleem
  • 3 werjeftes
  • Lêste antwurd fan Pranav_B

more options

Awesome bar stopped showing any suggestions, both from Google or from bookmarks and previously visited sites. This happened some time after updating to Firefox 49.0.1, not sure if that is the cause. I checked Options->Search but the show suggestions box is checked. I'm on Windows 10.

Awesome bar stopped showing any suggestions, both from Google or from bookmarks and previously visited sites. This happened some time after updating to Firefox 49.0.1, not sure if that is the cause. I checked Options->Search but the show suggestions box is checked. I'm on Windows 10.

Keazen oplossing

Could one of your extensions be interfering? The drop-down design changed in Firefox 48, but some users never got Firefox 48 and skipped directly from 47 to 49...

You could test in Firefox's Safe Mode. In Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

Dit antwurd yn kontekst lêze 👍 2

Alle antwurden (5)

more options

I read about another user with this problem, and his solution was:

(1) Open the Privacy Options:

"3-bar" menu button (or Tools menu) > Options

In the left column, click Privacy

(2) In the Location Bar section toward the bottom, uncheck all of the boxes, then re-check the ones he wanted:

The 3 boxes are: History, Bookmarks, Open Tabs

Then test again. That doesn't affect search suggestions, which as you noted, are on the Search Options panel.

Any improvement?

more options

Thanks for the quick reply. No improvement though...

more options

Keazen oplossing

Could one of your extensions be interfering? The drop-down design changed in Firefox 48, but some users never got Firefox 48 and skipped directly from 47 to 49...

You could test in Firefox's Safe Mode. In Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

more options

Yeah that worked, now I have to figure out which add-on might be interfering. I had a strong suspicion on the complete theme FT DeepDark but disabling that didn't work. Do you have any clue which add-on it might be?

more options

I found the culprit. It was InstantFox, it worked fine before the update but now default suggestions without any keyword are not appearing for some reason. Thanks for the help. I'll mark this as solved.