We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

The Preferences links aren't active

  • 2 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan busy1

more options

When I click on "Preferences", the General page opens in a new tab, but the links aren't active. I can't even change anything on the General page. Help!

When I click on "Preferences", the General page opens in a new tab, but the links aren't active. I can't even change anything on the General page. Help!

Keazen oplossing

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (2)

more options

Keazen oplossing

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Thank you, cor-el!