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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

If I highlight an email in the inbox and then click on the junk icon in the toolbar, the word JUNK changes to NOT JUNK and the junk email remains in the inbox.

  • 2 antwurd
  • 1 hat dit probleem
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  • Lêste antwurd fan ArtthurK

ArtthurK
ArtthurK
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Also, when I setup the account a Junk folder was created with a tear-drop icon next to it and also there is a folder labelled Junk Email. Why do I need both? Prior to the latest update highlighting an email in the inbox and clicking on the Junk icon in the toolbar moved it to the Junk folder. Help please. Thank you PLEASE RESPOND BY EMAIL. Thanks

Also, when I setup the account a Junk folder was created with a tear-drop icon next to it and also there is a folder labelled Junk Email. Why do I need both? Prior to the latest update highlighting an email in the inbox and clicking on the Junk icon in the toolbar moved it to the Junk folder. Help please. Thank you PLEASE RESPOND BY EMAIL. Thanks

Alle antwurden (2)

Matt
Matt
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This sounds like an IMAP configuration issue. What mail provider are you using?

ArtthurK
ArtthurK Fraacheigener
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Thank for the help Matt. I am using Cablevision