We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Error message profile missing after downloading El Capitan Mac

  • 2 antwurd
  • 2 hawwe dit probleem
  • 2 werjeftes
  • Lêste antwurd fan cor-el

more options

I have tried everything even called Apple Care for help and cannot find my profile with my book marks page and even attempted to delete Firefox and reload the program it did not correct problem bummer I really like Firefox but cannot get it to load up. Any solution to this issue?

I have tried everything even called Apple Care for help and cannot find my profile with my book marks page and even attempted to delete Firefox and reload the program it did not correct problem bummer I really like Firefox but cannot get it to load up. Any solution to this issue?

Alle antwurden (2)

more options

Keazen oplossing

more options

You can use one of these to make Firefox create a new default profile or recover an existing profile:

  • Delete the profiles.ini file to make Firefox create a new (default) profile
  • Use the Profile Manager to create a new profile
    If you still have an existing profile then click "Choose Folder" in the Profile Manager and browse to the location of a lost profile to recover this profile
    https://support.mozilla.org/kb/Managing+profiles

You should find the profiles.ini file in this hidden location:

  • Mac: ~/Library/Application Support/Firefox/
  • Linux: ~/.mozilla/firefox/
  • Windows: %AppData%\Mozilla\Firefox\
    *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\

If clearing the profiles.ini file isn't working then also check the location of the cache files.

  • Mac: ~/Library/Caches/Firefox/Profiles/
  • Linux:~/.cache/mozilla/firefox/
  • Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\