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BTYahoo email logging in

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I have three email accounts on BTYahoo. At present they are upgrading, and, whenever I log on, I get a pop-up telling me this. There is a box to tick so that I do not receive this message, but it does not work on Firefox. I contacted BT and they told me to try another browser. I used Internet Explorer and could remove the pop-up, on Explorer, but not on Firefox. I wish to use Firefox, as it is more convenient, but BT almost seem to be trying to prise me away from my choice. Can you do anything to sort them out?

I have three email accounts on BTYahoo. At present they are upgrading, and, whenever I log on, I get a pop-up telling me this. There is a box to tick so that I do not receive this message, but it does not work on Firefox. I contacted BT and they told me to try another browser. I used Internet Explorer and could remove the pop-up, on Explorer, but not on Firefox. I wish to use Firefox, as it is more convenient, but BT almost seem to be trying to prise me away from my choice. Can you do anything to sort them out?

Keazen oplossing

I understand that there is a pop up that does not work in Firefox on BTYahoo.

Please make sure that all your plugins are up to date:

If updating the extensions does not change the issue, please consider starting Firefox in Safe Mode.

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Keazen oplossing

I understand that there is a pop up that does not work in Firefox on BTYahoo.

Please make sure that all your plugins are up to date:

If updating the extensions does not change the issue, please consider starting Firefox in Safe Mode.

Did this help?