Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Firefox update keeps popping up.

  • 1 antwurd
  • 12 hawwe dit probleem
  • 3 werjeftes
  • Lêste antwurd fan ideato

more options

I have Firefox 35.0.1 and I've been trying to update it. I get the notification for the update, click on it, it prompts me to restart Firefox, so I click restart and after it restarts, it prompts me to update again and in About, it still says I'm at 35.0.1.

TL;DR: I'm getting recursive update notifications that never update. Restart, update, restart, update, restart, update...

(Mac OSX 10.10.2)

I have Firefox 35.0.1 and I've been trying to update it. I get the notification for the update, click on it, it prompts me to restart Firefox, so I click restart and after it restarts, it prompts me to update again and in About, it still says I'm at 35.0.1. TL;DR: I'm getting recursive update notifications that never update. Restart, update, restart, update, restart, update... (Mac OSX 10.10.2)

Keazen oplossing

Hello 3OAM, please download and install firefox, follow the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: How to download and install Firefox on Mac


thank you

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (1)

more options

Keazen oplossing

Hello 3OAM, please download and install firefox, follow the next steps:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full dmg package)

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: How to download and install Firefox on Mac


thank you