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Why arent I recieving all incomming e-mails, when I havent got any spamfilters?

  • 5 antwurd
  • 2 hawwe dit probleem
  • 10 werjeftes
  • Lêste antwurd fan Pietie

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I have been recieving e-mails from the same adresses, but sometimes some of these e-mails don't come through. People will ask me why I didn't react to them yet, but I didn'get them. I use this for business and it is important that I recieve all e-mails. Clients must be able to reach me. Now I'm not sure they can reach me all the time. I have no spamfilters installed, so my believe is that this problem lies with Thunderbird.

Please help me, I really hope some one can solve this.

I have been recieving e-mails from the same adresses, but sometimes some of these e-mails don't come through. People will ask me why I didn't react to them yet, but I didn'get them. I use this for business and it is important that I recieve all e-mails. Clients must be able to reach me. Now I'm not sure they can reach me all the time. I have no spamfilters installed, so my believe is that this problem lies with Thunderbird. Please help me, I really hope some one can solve this.

Alle antwurden (5)

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PS; Is it possible that thunderbird got in conflict with gmail, because I also had this adress still applied with my gmail account. (just delleted it there in the hope it solves the problem)

I had it there first, but because gmail sends my private adress with my business adress ([email protected] on behalf of [email protected]) I switched to thunderbird, but didn't delete the account on gmail.

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Have you checked the Bin and Spam folders in gmail?

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Yes, *just double checked* Nothing there.

There was 1 time that the e-mail did come in to the gmail account (after it shouldn't anymore), but the last time it didn't come there eihter. It was send, but I can't find it anywhere on thunderbird, or Gmail. When they forwarded me the sended mail, I did get it at thunderbird. It just happens once in a while, thats so weird.

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Thank you for that link. I checked and tried some of the tips. But it says that it is when you recieve an alert that a new message has arrived, but can't see it, there for are the tips. I don't get an alert eihter. I just get an angry person who's waiting for my answer on their e-mail to me. They don't know I didn't get it, and I didn't know they send it... I found that the virusscan could maybe be the problem, this was in the checklist also. So I have checked, but the spamfilter on my virusscan hasn't stopt any e-mails, and there is nothing in the quarentine.... So still haven't found the answer.