We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

email account tries to send message through another email account

  • 2 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan Toad-Hall

wolf.harm
wolf.harm
more options

I have three email accounts that I have been using without problems for several years. Recently one of the accounts started trying to send emails using the log-in of one of the other accounts. The settings all look OK; receiving emails addressed to the account is not a problem. All three accounts use the same smtp-server.

Any ideas how to correct this?

I have three email accounts that I have been using without problems for several years. Recently one of the accounts started trying to send emails using the log-in of one of the other accounts. The settings all look OK; receiving emails addressed to the account is not a problem. All three accounts use the same smtp-server. Any ideas how to correct this?

Alle antwurden (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

re : All three accounts use the same smtp-server.

An smtp server will have a UserName, which = an emaill address and it will also use the appropriate password for that UserName.

so you are using an smtp with a UserName that does match the email address you are wanting to use for sending.

Example senario - If all the mail accounts are eg: gmail then they will all use the same server settings, port etc. But the Username and password will be different for each email address.

Create a new Outgoing server (SMTP) . See first image below as aid DEscription is only used to help you identify the account. So: Description: Personal or Business or whatever describes it for you Server name, port, connection security and authentication: same as on other server UserName = email address click on OK to add

Then tell your mail account to use that eg:'Personal' outgoing server configured to be used for that email address. See second image as aid

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

could you post info just to help clarify:

In Thunderbird

  • Help > Troubleshooting Information
  • Do not select 'include account names'
  • click on 'Copy text to clipboard'
  • paste info into this question
  • Edit/remove all the section on fonts and printers as it is not required, but do not edit anything else.