Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Dont get email to reset mozilla passaword

  • 2 réponses
  • 3 ont ce problème
  • 21 vues
  • Dernière réponse par the-edmeister

oombull
oombull
more options

Hi

I have been trying for a while now to reset my password to log in to Mozilla addon section, tried multiple time to reset the password by requesting it to be sent to my email address but it never comes through to my email.

i know it is the correct email because i receive the message : " Password Reset The password reset link was sent to your email address. "

Please do something about this. or tell me how to resolve this problem

Hi I have been trying for a while now to reset my password to log in to Mozilla addon section, tried multiple time to reset the password by requesting it to be sent to my email address but it never comes through to my email. i know it is the correct email because i receive the message : " Password Reset The password reset link was sent to your email address. " Please do something about this. or tell me how to resolve this problem

Toutes les réponses (2)

user669794
user669794
more options

Check the "Spam" folder . It may be there .

Modifié le par user669794

the-edmeister
the-edmeister
  • Moderator
more options

If those emails didn't end up in the "spam" folder, Addons.Mozilla.Org has their own support forum here:
https://forums.mozilla.org/addons/index.php

The AMO Feedback and Support section is here