Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox crashes

  • 2 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

Firefox keeps crashing, but not as frequently as the screen "freezes" and darkens a bit. Any suggestions?

Firefox keeps crashing, but not as frequently as the screen "freezes" and darkens a bit. Any suggestions?

Toutes les réponses (2)

more options

Hi SonnyC, it seems like you are using Firefox 15. That is an extremely outdated version of Firefox. Can you try updating to the latest version of Firefox? Here is how: Update Firefox to the latest release

more options

Make sure that you meet the System Requirements (GTK+ and GLib) for the current Firefox version.


If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See: