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I cant sync my account because I dont know username but I have sync key?

  • 2 réponses
  • 1 a ce problème
  • 7 vues
  • Dernière réponse par cor-el

vuletict
vuletict
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My old computer doesnt work anymore and only thnig I have is a sync key stored on my mail. I tried several usernames and mail adresses but no success.

I use these adreses:

[email addresses removed to protect your privacy and security. - Andrew]

My old computer doesnt work anymore and only thnig I have is a sync key stored on my mail. I tried several usernames and mail adresses but no success. I use these adreses: [email addresses removed to protect your privacy and security. - Andrew] <! [email protected] [email protected] [email protected] -->

Modifié le par Andrew

Toutes les réponses (2)

guigs
guigs
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Hi vuletict,

Thank you for your question. You can recover the account by resetting the password with those email addresses.How do I choose what information to sync on Firefox?

If you have generated a new recover key since that one, you will have to recover the password and create a new one. If you have any questions about a specific account, without the recovery email for a new password we may have to start over. *hope this is not the case.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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The user name is the email address that you have used to create the Sync account.

Can you log in here?