Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Icons do not appear on desktop

  • 2 réponses
  • 4 ont ce problème
  • 1 vue
  • Dernière réponse par annmom4

annmom4
annmom4
more options

When I boot my computer only the Windows four colors appear. No images on the bottom either. I have tried "view" and "show icons" but it doesn't work I do not know what I am doing wrong because sometimes the icons appear after re-booting

When I boot my computer only the Windows four colors appear. No images on the bottom either. I have tried "view" and "show icons" but it doesn't work I do not know what I am doing wrong because sometimes the icons appear after re-booting

Solution choisie

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

To Enable SafeMode

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
  • Once you get the pop-up, just select "'Start in Safe Mode"

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

iamjayakumars
iamjayakumars
more options

Solution choisie

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

To Enable SafeMode

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
  • Once you get the pop-up, just select "'Start in Safe Mode"

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")

annmom4
annmom4 Auteur de la question
more options

I do not know why but the problem fixed itself. I am not a techie so I could not follow the instructions as there was nothing but the four Windows colors on the screen. Thanks for your help. This has been an intermittent problem but it seems to fix itself. Most annoying because then I cannot use the computer at all