We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

startup crash

  • 6 réponses
  • 4 ont ce problème
  • 10 vues
  • Dernière réponse par janette23

more options

When ever i try to open the firefox app on my phone it opens stays white for a few seconds then it just closes, im guessing this is a startup crash, it crashes everytime i try to open it. I have an HTC One V. And this is my first time experienecing this, ive had the firefox for android app for quite some time now.

When ever i try to open the firefox app on my phone it opens stays white for a few seconds then it just closes, im guessing this is a startup crash, it crashes everytime i try to open it. I have an HTC One V. And this is my first time experienecing this, ive had the firefox for android app for quite some time now.

Toutes les réponses (6)

more options

Sorry for that. Type about:crashes and provide first two crash id starting with bp-

Try firefox Beta

more options

I am still haveing the same problem, even after updateing firefox and downloading firefox beta.

more options

Remove firefox, restart your mobile and install firefox newly.

more options

I have tryed that too yesterday, i have no idea what is wrong, it just stopped working since yesterday, but ill try again.

more options

To restart do you mean when you push down your starter key it has options to shut down, airplane mode and restart phone??

more options

And wouldnt restarting my phone lose my files and things saved to it?