Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

YouTube webpage appears funny on Firefox

  • 3 réponses
  • 7 ont ce problème
  • 7 vues
  • Dernière réponse par ChrissyToph

ChrissyToph
ChrissyToph
more options

Hi there,

Since yesterday, YouTube's been acting weird in Firefox. It was loading all funny for pages like the homepage and channel pages, but it was working fine for pages of individual videos, so I left it. Then today I thought I'd clear my cache/recent history to see if it'd solve the problem, but now it's just made it worse and even the pages for the individual videos are loading funny. I've opened YouTube on Internet Explorer and it looks fine there...

Hi there, Since yesterday, YouTube's been acting weird in Firefox. It was loading all funny for pages like the homepage and channel pages, but it was working fine for pages of individual videos, so I left it. Then today I thought I'd clear my cache/recent history to see if it'd solve the problem, but now it's just made it worse and even the pages for the individual videos are loading funny. I've opened YouTube on Internet Explorer and it looks fine there...

Toutes les réponses (3)

kobe
kobe
more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

ChrissyToph
ChrissyToph Auteur de la question
more options

Hi guys,

Firstly, thanks for such quick responses. Now here's the weird bit: I started Firefox in safe mode and saw that YouTube was working fine. So then I restarted Firefox and I opened YouTube again (I was gonna do a print screen) and now the problem's gone (without Firefox in safe mode)! If it comes back I'll definitely check out the extension article. Thanks.

Kind regards, Chrissy