att.net email cannot load in firefox but will do so in other browsers. I get unexpected HTTP response Status Code 403
This problem stated Jan 5,2013 . I do not have this problems on other browsers. I spoke at length with ATT and they believe that it is a firefox problem. It is not a consistant problem but quite annoying
Toutes les réponses (3)
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
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First Thank You, I did reset and the email works but with one repeat of the old problem. I restarted Firefox and the email is working fine.
Second I did lose my extensions, I was able to retrieve them but I lost my speed dial book marks, is there a way I can recover them??
There is usually no need to do a reset for such issues.
If it happens again then first try basic steps like these:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
You can also check for issues caused by extensions.