We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Links from emails are not opening now; I just get a blank white page. This just started happening, and I don't know how to correct it.

  • 1 réponse
  • 2 ont ce problème
  • 2 vues
  • Dernière réponse par cor-el

more options

I click on a web link in an email in gmail...Firefox opens, but there is nothing but a blank white page. This is a new problem; it never happened before last week. I want the link to open in Firefox, and they used to. I thought it was showing a blank page b/c I had not "downloaded pictures" on the email prior to clicking the link, so I tried it and that seemed to help, but just this morning, I downloaded pictures and then clicked the link...nothing but a blank white page!!! I also reloaded the new version, thinking that would help, cleared my cache, etc. but not working. please advise.

I click on a web link in an email in gmail...Firefox opens, but there is nothing but a blank white page. This is a new problem; it never happened before last week. I want the link to open in Firefox, and they used to. I thought it was showing a blank page b/c I had not "downloaded pictures" on the email prior to clicking the link, so I tried it and that seemed to help, but just this morning, I downloaded pictures and then clicked the link...nothing but a blank white page!!! I also reloaded the new version, thinking that would help, cleared my cache, etc. but not working. please advise.

Toutes les réponses (1)

more options

Solution choisie