Is it possible to remove a crash report from the server?
I clicked on the Crash Reporter button thinking that it would let me review the report before it was sent out. Unfortunately, all it did was send the report. I do not want that report on the server and I would like to have it removed but I do not know how to go about this.
OS: Windows 7 Ultimate 64-bit (SP1) FF: 17.0.1
Solution choisie
Like I've said, there is nothing Private in the crash reports, I'm not sure why you are worried you are going to lose your job over that. Unless you put something in the comments field (and you should never put private information into any comments field anywhere unless you are 100% certain about it), then there is no private information. I wouldn't know your report for any of the thousands of other ones unless you told me the ID related to it. So I'm not sure what you are worried about here.
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AFAIK, there is no way to remove one crash report which was submitted.
There is no personally identifiable information submitted in crash reports, so why do you feel the need to have that one report removed?
Also, unless someone has the specific crash ID to be able to view that specific report, chances are that no one will even view it.
There is no personal Information on a crash Report unless you put something personally identifiable in the comment field. For example, here is a crash report I had on my machine awhile back: https://crash-stats.mozilla.com/report/index/bp-1de8924f-7068-4702-a410-89c492121220.
You can go to about:crashes in your address bar, and click on the report to view the info there to satisfy yourself that there is nothing in the report. But submitting crash reports is very useful because it gives us the ability to view what crashes are plaguing our users and what we need to fix.
If you'd like help solving the crash feel free to provide the ID and we can take a look at it :)
Tylerthedowner and the-edmeister,
Normally I would be willing to help out by sending the ID but the information in the report is for something I was testing for a client and that information needs to stay confidential. So so long as no one knows the ID no one can view the report even if it's online?
As I said, there is no confidential information in the report, so you have nothing to worry about. As for the ID, yes, it can be accessed, but since there is no personally identifiable information, nobody will know it is your crash report, and the chances of someone going to it are slim since we get thousands of these reports a day.
tyler,
It's just that I am worried because I do not want to be fired from my job because of something like Mozilla Crash Reporter. I pressed the button by accident thinking it would allow me to see the report like it normally does when it comes up.
Solution choisie
Like I've said, there is nothing Private in the crash reports, I'm not sure why you are worried you are going to lose your job over that. Unless you put something in the comments field (and you should never put private information into any comments field anywhere unless you are 100% certain about it), then there is no private information. I wouldn't know your report for any of the thousands of other ones unless you told me the ID related to it. So I'm not sure what you are worried about here.