We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox upgrades will not install on my Mac with OSX 10.8.2, I am stuck on Firefox 13

  • 1 réponse
  • 3 ont ce problème
  • 18 vues
  • Dernière réponse par ideato

mike_bauer
mike_bauer
more options

I have a mid 2012 MBP with Retina display. When I try to install Firefox upgrades i Get the message that teh update will not be installed, are you running more than 1 copy of Firefox. This occurs no matter what I try even from a restart. Activity monitor only shows one copy of Firefox running

I reset Firefox to the default and that did not help, I started in safe mode and that did not help.

I have a mid 2012 MBP with Retina display. When I try to install Firefox upgrades i Get the message that teh update will not be installed, are you running more than 1 copy of Firefox. This occurs no matter what I try even from a restart. Activity monitor only shows one copy of Firefox running I reset Firefox to the default and that did not help, I started in safe mode and that did not help.

Toutes les réponses (1)

ideato
ideato
more options

Hi mike_bauer

If there is an issue with update or permissions the better, quickest and safest way is to download and install firefox:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.