Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox crashes

  • 4 réponses
  • 3 ont ce problème
  • 5 vues
  • Dernière réponse par cor-el

more options

When I open this browser everytime Im using it it will always close immediately or report crash and restarted.

When I open this browser everytime Im using it it will always close immediately or report crash and restarted.

Solution choisie

thank you for the help. I deleted the nw.dll file and its ok now and I can use firefox for last long without crashing.!!

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (4)

more options

Hello,

this crash issue is caused by a file named nw.dll. I have found no information regarding the function of this specified DLL file.

Can you please do the following: Open the Windows search and try to find nw.dll on your computer. Once you found it, move it to trash. If your computer shows any malfunctions after removing this file, please restore it to its previous location. If everything works as it should, you can empty the recycle bin.

--Tobbi

more options

The crash crash report at https://crash-stats.mozilla.com/report/index/410d7101-49c7-42d4-9131-f8dc82120807 has no version information for the nw.dll file listed in the Modules section so it's possible that the file is malware-related. If you are not able to delete the file because it is "in use", see Firefox crashes when you open it (under Backdoor.Ulrbot.C) and Troubleshoot Firefox issues caused by malware.

Modifié le par AliceWyman

more options

Solution choisie

thank you for the help. I deleted the nw.dll file and its ok now and I can use firefox for last long without crashing.!!

more options

Did you find out to which software that nw.dll file belongs or how it got installed?