Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox (10.0.2 Mac OS 10.7.3) does not correctly download files with suffix .ciw (XXXX.ciw). What setting must I change to fix this?

  • 2 réponses
  • 11 ont ce problème
  • 1 vue
  • Dernière réponse par johngar

johngar
johngar
more options

attempt to download files XXXX.ciw (from WebofScience) gets the error message

Download Error /users/...xxx.ciw could not be opened because an unknown error occurred. Try saving to disk...

Saving to disk did not provide a file recognizable by EndNote. All of this worked with Safari.

What setting must I change to fix this?

attempt to download files XXXX.ciw (from WebofScience) gets the error message Download Error /users/...xxx.ciw could not be opened because an unknown error occurred. Try saving to disk... Saving to disk did not provide a file recognizable by EndNote. All of this worked with Safari. What setting must I change to fix this?

Solution choisie

Thanks for the tip. I had to trash the mime.types.rdf file, but that did the job.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

Luke
Luke
more options

You might try https://support.mozilla.org/en-US/kb/Unable%20to%20download%20or%20save%20files?s=firefox+download+unknown+error&r=0&e=sph&as=s#w_choose-a-valid-download-folder-in-safari-preferences or some of the other suggestions on that article.

johngar
johngar Auteur de la question
more options

Solution choisie

Thanks for the tip. I had to trash the mime.types.rdf file, but that did the job.