Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I have no sound with videos, using Firefox youTube, etc.) With Google Chrome, I get the sound. Why?

  • 2 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par TommyB

TommyB
TommyB
more options

When I try to play a video on Firefox. The movie plays, but there's no sound. I checked ALL of the computer settings, and video settings. If I switch to Google Chrome, and play the same video, I get terrific sound. This switch is done without modifying ANY of the controls....just switching browsers. Why no sound?

When I try to play a video on Firefox. The movie plays, but there's no sound. I checked ALL of the computer settings, and video settings. If I switch to Google Chrome, and play the same video, I get terrific sound. This switch is done without modifying ANY of the controls....just switching browsers. Why no sound?

Toutes les réponses (2)

Matt_G
Matt_G
more options

Hi TommyB,

It could be a couple of things. You might have accidentally muted audio for Firefox. The article Knowledge Base article What to do if Firefox won't play any sounds will show you how to check.

If that doesn't work, you should look at Fix common audio and video issues. This will show you how to troubleshoot any plugin/extension issues that might be impacting your system.

Hopefully this helps!

TommyB
TommyB Auteur de la question
more options

I rebooted Firefox, and the problem fixed itself. Thank you for the quick reply, anyway.

Tom Klis