Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox crashes

  • 3 réponses
  • 10 ont ce problème
  • 6 vues
  • Dernière réponse par Woolleejumpa

more options

Firefox crashes on start up - can't even start in safe mode.

Firefox crashes on start up - can't even start in safe mode.

Solution choisie

The first 3 of your crash reports point to Roboform as the most probable cause. Update to the most current version of Roboform.

  • You can try to update to Roboform 7.6.3 to see if that solves the crashing problem: http://www.roboform.com/platforms/browsers/firefox
  • See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



  • Plugins are listed under Add-ons > Plugins (added by third-party applications like Adobe Reader, Adobe Flash, etc.)
  • Extensions are listed under Add-ons > Extensions (some third-party applications add toolbars/extensions; others you download and install from the Firefox Add-ons site ( https://addons.mozilla.org/en-US/firefox/ ) or from other sites)
  • Themes and Personas are listed under Add-ons > Appearance



Not related to your question, but...

Just in case, you may need to update some plug-ins. Check your plug-ins and update as necessary:

Lire cette réponse dans son contexte 👍 3

Toutes les réponses (3)

more options

Solution choisie

The first 3 of your crash reports point to Roboform as the most probable cause. Update to the most current version of Roboform.

  • You can try to update to Roboform 7.6.3 to see if that solves the crashing problem: http://www.roboform.com/platforms/browsers/firefox
  • See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



  • Plugins are listed under Add-ons > Plugins (added by third-party applications like Adobe Reader, Adobe Flash, etc.)
  • Extensions are listed under Add-ons > Extensions (some third-party applications add toolbars/extensions; others you download and install from the Firefox Add-ons site ( https://addons.mozilla.org/en-US/firefox/ ) or from other sites)
  • Themes and Personas are listed under Add-ons > Appearance



Not related to your question, but...

Just in case, you may need to update some plug-ins. Check your plug-ins and update as necessary:

Modifié le par SafeBrowser

more options

Update Roboform to the latest version. See Latest Firefox issues.

more options

Thank you for your help - problem solved - so glad to have FF back!!