We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox 7.0.1 crashes on start of application

  • 3 réponses
  • 12 ont ce problème
  • 1 vue
  • Dernière réponse par IJ11

efillman
efillman
more options

I'm trying to upgrade from Firefox 5.0.1 to 7.0.1. The upgrade installs successfully, but it won't start. It crashes everytime it opens. I can reinstall 5.0.1 and it will work. While 5.0.1 was working, I removed all the plugins, and then upgraded to 7.0.1. It still crashes when the application starts. I also went in to Add/Remove Programs through Windows Control Panel and removed Firefox completely, and even deleted the installation directory. I then tried to do a completely new install into a different installation directory, and it still crashes on startup.

I'm trying to upgrade from Firefox 5.0.1 to 7.0.1. The upgrade installs successfully, but it won't start. It crashes everytime it opens. I can reinstall 5.0.1 and it will work. While 5.0.1 was working, I removed all the plugins, and then upgraded to 7.0.1. It still crashes when the application starts. I also went in to Add/Remove Programs through Windows Control Panel and removed Firefox completely, and even deleted the installation directory. I then tried to do a completely new install into a different installation directory, and it still crashes on startup.

Solution choisie

See:

  • bug 680927 NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

See:

  • bug 680927 NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
efillman
efillman Auteur de la question
more options

Thanks cor-el! I did the registry change as mentioned in bug 680927 and ff 7.0.1 started up fine.

IJ11
IJ11
more options

Hi cor-el and hi efillman! I have that same problem but dont understand how to do the registry change, could you help me please? Thanks in advance and best regards from Mexico IJ