Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Keys 1-9 and related shift keys !@#$%^&*(), malfunction in browser

  • 1 réponse
  • 1 a ce problème
  • 10 vues
  • Dernière réponse par cor-el

jbcinslc
jbcinslc
more options

The keys 1-9, 0, and the related shift keys !@#$%^&*() function properly in every application, except in the Firefox browser. In short, the keys work in the XP operating system forms, fields, and in all other applications, including WORD, EXCEL, etc. When the Firefox browser is opened, these keys malfunction. When you click the above-referenced keys, the results are a blank (nothing), a 3, a 6 or an 8. Additionally, accessing the computer remotely (TeamViewer, Crossloop, etc.) and entering browser, these keys work just fine.

The keys 1-9, 0, and the related shift keys !@#$%^&*() function properly in every application, except in the Firefox browser. In short, the keys work in the XP operating system forms, fields, and in all other applications, including WORD, EXCEL, etc. When the Firefox browser is opened, these keys malfunction. When you click the above-referenced keys, the results are a blank (nothing), a 3, a 6 or an 8. Additionally, accessing the computer remotely (TeamViewer, Crossloop, etc.) and entering browser, these keys work just fine.

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).