Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

My ctrl button doesn't work with many other keys

  • 2 réponses
  • 5 ont ce problème
  • 1 vue
  • Dernière réponse par jbautista83

jbautista83
jbautista83
more options

Hello: I am unable to use the ctrl+t (open new tab), ctrl+c or ctrl+v (copy/paste) among other ctrl commands while using firefox. I know that the ctrl key itself is not broken as I am able to use the ctrl+backspace and ctrl+forward (return to last page viewed) functions.

Many of the help sites I've seen focus on uninstalling the ask.com toolbar. I uninstalled ask.com toolbar once, and the ctrl key started working again. The problem came back within a week, however, and ask.com is not a factor anymore as it has already been uninstalled. What else can I do to fix this problem? Any advice would be appreciated.

J

Hello: I am unable to use the ctrl+t (open new tab), ctrl+c or ctrl+v (copy/paste) among other ctrl commands while using firefox. I know that the ctrl key itself is not broken as I am able to use the ctrl+backspace and ctrl+forward (return to last page viewed) functions. Many of the help sites I've seen focus on uninstalling the ask.com toolbar. I uninstalled ask.com toolbar once, and the ctrl key started working again. The problem came back within a week, however, and ask.com is not a factor anymore as it has already been uninstalled. What else can I do to fix this problem? Any advice would be appreciated. J

Toutes les réponses (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

jbautista83
jbautista83 Auteur de la question
more options

Hi - I tried restarting in safe mode and that didn't fix the problem.