We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Today my pinned apps, tab groups and history ALL disappeared, and my settings were changed to "Clear history when Firefox closes." How can this happen!?

  • 1 réponse
  • 9 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

wjpalmer
wjpalmer
more options

I've had several pinned apps, tab groups etc that always reappeared when I closed and opened Firefox. I always had history stored without a problem.

Today I opened Firefox, and my pinned apps, tab groups, and history were all gone, and the option to Clear history when Firefox closed was checked. I did NOT do that. How could that happen? I definitely need to avoid this happening again!!

Please help! Thanks!

I've had several pinned apps, tab groups etc that always reappeared when I closed and opened Firefox. I always had history stored without a problem. Today I opened Firefox, and my pinned apps, tab groups, and history were all gone, and the option to Clear history when Firefox closed was checked. I did NOT do that. How could that happen? I definitely need to avoid this happening again!! Please help! Thanks!

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you didn't do that yourself and nobody else has used the computer then an extension may have made that change.

I see in your list that you have some Norton extensions (toolbars) installed that could cause it, but others may do this as well.