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When I try to update Firefox, I am told that an update is available, but that I do not have the system permissions to install it. Contact your system administrator, or try from an account that has permission to install software on this computer." Help!

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  • Dernière réponse par cor-el

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I have a Mac OS X version 10.6.6 and Firefox 3.6.13. This is a stand-alone desktop computer on a private wireless network. I am the system administrator. I set the system password and a separate master password. Both the file vault and the firewall are off.

I have a Mac OS X version 10.6.6 and Firefox 3.6.13. This is a stand-alone desktop computer on a private wireless network. I am the system administrator. I set the system password and a separate master password. Both the file vault and the firewall are off.

Toutes les réponses (3)

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  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

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Thank you for your feedback. I am grateful. However, I cannot download the new version. When I try to do so, I am told that an update is available but that I do not have the system permissions to install it, that I should contact my system administrator or try from an account that has permission to install software on my computer.

Modifié le par jndrayton

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Did you download the Firefox 4 version from the link that I posted above?

Try to avoid updating and trash be currently installed Firefox version and install the full Firefox 4 version that you have downloaded.