Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

My bookmarks are missing from the bookmark menu and the restore doesn't work. Any ideas?

  • 2 réponses
  • 8 ont ce problème
  • 2 vues
  • Dernière réponse par sepdodson

sepdodson
sepdodson
more options

My bookmarks in the toolbar are still present; however, all bookmarks that I had saved under the pull down menu and had sorted into folders are missing. I tried restoring from a previous backup, but when I tried this (using multiple dates) I get a message saying "Unable to process the backup file". Any suggestions on what I can do to get them back?

Thanks, Shannon

My bookmarks in the toolbar are still present; however, all bookmarks that I had saved under the pull down menu and had sorted into folders are missing. I tried restoring from a previous backup, but when I tried this (using multiple dates) I get a message saying "Unable to process the backup file". Any suggestions on what I can do to get them back? Thanks, Shannon

Toutes les réponses (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

sepdodson
sepdodson Auteur de la question
more options

Thanks for your reply, but I ended up moving the backups to my desktop and completely uninstalling Firefox and then re-installing it anew. Once I did that, Firefox was able to process the bookmark backup file and my bookmarks were back. Your way may have been easier, I just did it the hard way as it was the only way I could figure things out.