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I'm using yahoo email on firefox but cannot download or save doc file attachments

  • 1 réponse
  • 7 ont ce problème
  • 8 vues
  • Dernière réponse par Ziggy Maes

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Emails that I have received on my yahoo account contain attachments, saved as word documents or powerpoint or pdf files. Today, when I tried to download these files, the daownloading software could not recognise the file format in any of the files (I tried with twenty different files), and therefore could not download or save the files. The pop up window simply states "Resolving...." and does not change at all. Please assist me to download file attachments on emails that come through yahoo, when I use Firefox as my browser.

Emails that I have received on my yahoo account contain attachments, saved as word documents or powerpoint or pdf files. Today, when I tried to download these files, the daownloading software could not recognise the file format in any of the files (I tried with twenty different files), and therefore could not download or save the files. The pop up window simply states "Resolving...." and does not change at all. Please assist me to download file attachments on emails that come through yahoo, when I use Firefox as my browser.

Toutes les réponses (1)

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Hi there,

Please take a look at this article (Manage file types and download actions in Firefox). Let us know if it worked!

Regards, Ziggy