Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Access to Firefox

Andrea L Struble
Andrea L Struble
more options

I use an Apple IPhone 14

I recognized Apple charge what browser was required.

I’m having problems with my iPhone 7plus sign in.

I’m unable to gain access to the Apple store to download the Firefox app.

Do you have an support unit that can help problem solve

I use an Apple IPhone 14 I recognized Apple charge what browser was required. I’m having problems with my iPhone 7plus sign in. I’m unable to gain access to the Apple store to download the Firefox app. Do you have an support unit that can help problem solve

Toutes les réponses (3)

Tomatoshadow2
Tomatoshadow2
more options

Hi,

I believe for your iPhone 7 support has been discontinued.

James
James
  • Top 25 Contributor
  • Moderator
more options

Tomatoshadow2 said
Hi, I believe for your iPhone 7 support has been discontinued.

You sure?. The current version for iPhone 7 and iPhone 7 Plus according to wikipedia is iOS 15.8.2 released March 5, 2024 and the minimum requirement for current Firefox is iOS 15.0.

As for why the OP is not able to install Firefox from App Store, not sure.

Tomatoshadow2
Tomatoshadow2
more options

I would try to factory reset your iPhone 7, to see if you can connect to the app store that way. Also make sure you have iOS 15 on updated to the highest version on your iPhone.