Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Recovering/migrating email files

  • 1 réponse
  • 0 a ce problème
  • 1 vue
  • Dernière réponse par david

more options

The mother board on my old computer crashed and I needed to get a new computer. Old computer will not post or boot-up. Is there anyway to retrieve and transfer my Thunderbird email files to my new computer when the old computer will not post? Thanks!

The mother board on my old computer crashed and I needed to get a new computer. Old computer will not post or boot-up. Is there anyway to retrieve and transfer my Thunderbird email files to my new computer when the old computer will not post? Thanks!

Toutes les réponses (1)

more options

You will need an external harddrive enclosure and a connecting cable from it to PC. Then, remove the hard drive from old PC, insert into external enclosure and connect to a working PC. From there, you can copy files as needed. However, if old PC crashed while Thunderbird was running, the profile may be corrupt -- but message folders would likely be okay.