Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Not Capable Reset Firefox And Start Fresh New

more options

Hello guys, 1 hour ago I downloaded firefox on my brand new laptop. Long story short, I needed put my gmail account in a site and it suggested me for importing it from my chrome account, I agreed and somehow I guess I agreed to importing literally all of my google chrome info into the firefox, which means passwords, history, bookmarks etc. It asked my premission and I agreed but now I don't want that, I want the browser to be like the first time I downloaded it - fresh new. Unfortunately, I did everything in my power to reset firefox, without a sucess. I am literally trying nearly a 1 hour to reset/delete all information that has been imported from chrome to firefox, tried to do that refresh firefox thing, tried reinstalling and installing firefox so many times, but it doesn't work and even says something like "looks you already had firefox", and no matter what I do my firefox still has all the bookmarks, passwords, history etc. from my google chrome. My question is: How do I stop firefox from importing my data from chrome and just starting browsing fresh new?

  • If you ask, I must say that I didn't login into a mozilla account on firefox or something, I didn't sync anything, I have just imported one time my data from google chrome to firefox and now I can't get rid of it*
Hello guys, 1 hour ago I downloaded firefox on my brand new laptop. Long story short, I needed put my gmail account in a site and it suggested me for importing it from my chrome account, I agreed and somehow I guess I agreed to importing literally all of my google chrome info into the firefox, which means passwords, history, bookmarks etc. It asked my premission and I agreed but now I don't want that, I want the browser to be like the first time I downloaded it - fresh new. Unfortunately, I did everything in my power to reset firefox, without a sucess. I am literally trying nearly a 1 hour to reset/delete all information that has been imported from chrome to firefox, tried to do that refresh firefox thing, tried reinstalling and installing firefox so many times, but it doesn't work and even says something like "looks you already had firefox", and no matter what I do my firefox still has all the bookmarks, passwords, history etc. from my google chrome. My question is: How do I stop firefox from importing my data from chrome and just starting browsing fresh new? *If you ask, I must say that I didn't login into a mozilla account on firefox or something, I didn't sync anything, I have just imported one time my data from google chrome to firefox and now I can't get rid of it*

Solution choisie

Here's how you do it:

(1) Create a fresh profile (new Firefox settings folder)

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

Click the "Create a New Profile" button, then click Next. Assign a name like Feb2024, ignore the option to relocate the profile folder, and click the Finish button.

Scroll down to Feb2024 and click its Launch profile in new browser button.

Firefox should open a new window that looks like a brand new, uncustomized installation. Ignore any invitations to import data from other browsers (or any earlier installation of Firefox).

Assuming this profile works, then:

(2) Close the original Firefox window (the one with your Chrome data where you opened about:profiles)

(3) Delete the other profiles that Firefox knows about:

In the new profile, type or paste about:profiles in the address bar and press Enter/Return to load it.

Use the Remove button for the older profile(s). When asked if you want to also nuke their data, Yes, nuke it.

(4) Delete profiles from Old Firefox Data

On your Windows desktop, look for a folder named Old Firefox Data -- this is created when you use Firefox's Refresh/Reset feature

Destroy the contents of this folder, for example, by highlighting its contents and pressing Shift+Delete to bypass the Recycle Bin.

That should clear the unwanted duplicate data.

Lire cette réponse dans son contexte 👍 2

Toutes les réponses (1)

more options

Solution choisie

Here's how you do it:

(1) Create a fresh profile (new Firefox settings folder)

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

Click the "Create a New Profile" button, then click Next. Assign a name like Feb2024, ignore the option to relocate the profile folder, and click the Finish button.

Scroll down to Feb2024 and click its Launch profile in new browser button.

Firefox should open a new window that looks like a brand new, uncustomized installation. Ignore any invitations to import data from other browsers (or any earlier installation of Firefox).

Assuming this profile works, then:

(2) Close the original Firefox window (the one with your Chrome data where you opened about:profiles)

(3) Delete the other profiles that Firefox knows about:

In the new profile, type or paste about:profiles in the address bar and press Enter/Return to load it.

Use the Remove button for the older profile(s). When asked if you want to also nuke their data, Yes, nuke it.

(4) Delete profiles from Old Firefox Data

On your Windows desktop, look for a folder named Old Firefox Data -- this is created when you use Firefox's Refresh/Reset feature

Destroy the contents of this folder, for example, by highlighting its contents and pressing Shift+Delete to bypass the Recycle Bin.

That should clear the unwanted duplicate data.