Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Thunderbird is not pulling down emails that the Email host has flagged as Junk

  • 2 réponses
  • 0 a ce problème
  • 2 vues
  • Dernière réponse par sfhowes

David724
David724
more options

I have just found out that Thunderbird is not pulling down emails that the Email host has flagged as Junk and put in the Junk folder. Some of these emails are legitimate emails, not Junk.

Or to put it another way.

If I log into my email host provider webmail interface I can see thousands of emails in the junk folder that Thunderbird has not pulled down.

My email hosting company tells me there is a way to make thunderbird sync with all folders including the junk folder - to ensure I get all emails including Junk. Is this right? If so how do I do that?

I have just found out that Thunderbird is not pulling down emails that the Email host has flagged as Junk and put in the Junk folder. Some of these emails are legitimate emails, not Junk. Or to put it another way. If I log into my email host provider webmail interface I can see thousands of emails in the junk folder that Thunderbird has not pulled down. My email hosting company tells me there is a way to make thunderbird sync with all folders including the junk folder - to ensure I get all emails including Junk. Is this right? If so how do I do that?

Toutes les réponses (2)

david
david
  • Top 10 Contributor
more options

Right-click on the Junk folder, select properties, and select to include this folder when checking mail.

sfhowes
sfhowes
  • Top 10 Contributor
more options

If the account is IMAP, right-click the account in the Folder Pane, Subscribe, and check the box for the Junk folder. If the account is POP, only the Inbox is downloaded, but you might be able to configure the account in webmail to place suspected junk mail in the Inbox with something like [JUNK] added to the Subject.