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Can't open any website

antoni.grzegorowski
antoni.grzegorowski
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So, my browser is disabled. I can open it, but if I type anything in the adress bar (the home menu with recomendations and the search tab doesn't pop up) it will process the information, but then stop and gives me a blank screen. I send an image of it. For example if I type https://www.google.com the tab will go white and I can't do anything about it. In the apliccation menu, the only thing I can do is to go into troobleshooting mode by clicking the Help tab. Everything else (except for the new tab or window tool) is disabled. I beleive it is coused by the fact I can't open any website and those tabs are links. Please write back.

So, my browser is disabled. I can open it, but if I type anything in the adress bar (the home menu with recomendations and the search tab doesn't pop up) it will process the information, but then stop and gives me a blank screen. I send an image of it. For example if I type https://www.google.com the tab will go white and I can't do anything about it. In the apliccation menu, the only thing I can do is to go into troobleshooting mode by clicking the Help tab. Everything else (except for the new tab or window tool) is disabled. I beleive it is coused by the fact I can't open any website and those tabs are links. Please write back.
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Solution choisie

Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.

Try to start Firefox in Troubleshoot Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox
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Toutes les réponses (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Solution choisie

Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.

Try to start Firefox in Troubleshoot Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox
antoni.grzegorowski
antoni.grzegorowski Auteur de la question
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Co-rel Installing the C+ made it work. Thank you very much!!!! You're the best!!!