We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Need Help

  • 5 réponses
  • 0 a ce problème
  • 2 vues
  • Dernière réponse par david

more options

Hi I am unable to send or receive emails via my wifi however if connected with my phone's hotspot it is working working properly can you please check and help me asap.

Hi I am unable to send or receive emails via my wifi however if connected with my phone's hotspot it is working working properly can you please check and help me asap.
Captures d’écran jointes

Toutes les réponses (5)

more options

Unfortunately , we have no access to your wifi setup. I suggest you contact your ISP for assistance in that.

more options

Everything is good at my ISP is it related to thunderbird. Can you please check.

more options

OK, you posted it as a wifi problem, but if you post a screen shot of your server setup and your SMTP server setup, maybe some ideas will surface. I am referring to the panes that show server, port, authentication and email.

more options

Can we get on a call and resolve this as my work is affected due to this

more options

The forum is our only support. If you will post some specifics, we may be able to help.